To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.

Our Reward Point Program is as simple as it sounds. While shopping on-line at Gluten-Free Mall you will earn Shopping Points for the money you spend.
Once earned, you'll be able to use those points to pay for future purchases at Gluten-Free Mall.

The Reward Point Program began on Tuesday 18 September, 2007 . All purchases made after that date will earn points.

Please note that points cannot be earned on orders placed via our 800 telephone operators, they are earned only when you shop directly on our Internet site.

When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Gluten-Free Mall.

Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.

You must login to your account in order to view the status of your points.

During the checkout procces you'll be able to pay for your order with your points balance.

* in most cases shipping fees and taxes excluded. See refered FAQ for more details.

Currently, for every $1.00 spent at Gluten-Free Mall you'll earn 1
For example:
          Product Cost:  $100.00
          Value of Points Earned:  $10.00

Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.

Last updated: Thursday 30 August, 2007

If you have a balance in your Shopping Points Account, you can use those points to pay for eligible purchases made at Gluten-Free Mall.
During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.

Currently, a minimum balance of 100 points ($10.00) is required before you can redeem them.
We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Thursday 30 August, 2007

Currently, no Minimum Purchase Amount required to redeem your points.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Thursday 30 August, 2007

A maximum of 10,000 points ($1,000.00) is allowed to redeem per order.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Thursday 30 August, 2007

No. When calculating the amount of points earned, the shipping fees are excluded.

Last updated Thursday 30 August, 2007

No. When calculating the amount of points earned, the taxes are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Thursday 30 August, 2007

No. When calculating the amount of points earned, all items which have been discounted are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Thursday 30 August, 2007

No. When calculating the amount of points earned. Any purchase made by redeeming points are excluded.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated: Tuesday 18 September, 2007

"Word-of-mouth" advertising is the most powerful form of advertising there is.

Referral Points is based on the idea that we should both benefit from customers that you refer to us. When a friend that you refer places an order on our site there will be a place in the checkout process (on the payment method page) where they can enter your email address as the person who referred them to us. Once they submit their order, your account will be awarded 50 points .

As you can see, the more first-time orders we receive from your referrals, the more reward points you will be awarded!

Last updated Tuesday 11 September, 2007

"Writing Reviews is an ego boost because others will read your opinions, and maybe even take your advice."

Sharing Your Product Reviews will assist us to continually improve our offers and services to you as well as helps others to choose the right products.

We would like to thank you for the thoughtful reviews that you prepare for us, and will reward your Points account with $0.20 points for each review.

It only takes a few seconds to prepare a product review, and each must meet all of the following conditions:

• Your Reviews must be original, and for it to be published and earn points you must have purchased the product from Gluten-Free Mall.
• Reviews must be focused and concise are relate directly to the product under review.
• Reviews should not duplicate content already published.
• Be truthful and objective.
• Reviews should not include posts that have spam, commercial or advertising content or links.
• Reviews should not abuse, harass, or threaten another's personal safety .

Gluten-Free Mall reserves the right to refuse or remove any review that does not comply with above conditions.

Gluten-Free Mall staff reserves the right to correct misspelled words, grammatical errors.

Gluten-Free Mall is not responsible or liable in any way for ratings and reviews posted by its customers.

Last updated Monday 01 October, 2007

Currently, only items in the following categories and their corresponding sub-categories can be purchased using your points balance.

• Gluten-Free T-Shirts
• Gluten-Free Vitamins
• Gluten-Free Books
• Gluten-Free Newsletter
• Gluten-Free Food & Drug Product Lists
• Bagels
• Baking Ingredients
• Bars
• Breads (Gluten-Free)
• Cakes (Gluten-Free)
• Candy (Gluten-Free)
• Cereals
• Condiments
• Cookies
• Crackers
• Frozen Foods
• Grains (Gluten-Free)
• Meals / Entrees
• Muffins
• Pancakes & Waffles
• Pastas & Noodles
• Personal Care (Gluten-Free)
• Pizzas (Gluten-Free)
• Snacks
• Soups & Sauces

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Wednesday 27 February, 2008

Currently, no items which have been discounted can be purchased using your points balance.

We strongly advise you to check this page often as we may make changes to this policy.

Last updated Wednesday 12 September, 2007

• Shopping Points are only available to registered Gluten-Free Mall members.
• Shopping Points Rewards can only be earned and redeemed with on-line purchases (they cannot be earned or redeemed on orders placed via our 800 telephone operators), and are only valid at Gluten-Free Mall.
• Points are non-refundable and can't be transferred between members.
• Shopping Points are non-transferable and cannot be exchanged for cash under any circumstances.
• Shopping Points will not be refunded for any cancelled order.
• When buying with Points, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
• When calculating the amount of points earned, shipping fees and taxes are excluded (unless otherwise noted. see refered FAQ for more details).

Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.

For any queries regarding our Reward Point Program, please contact us . Make sure you provide as much information as possible in the e-mail.